How to Seek Assistance or File a Complaint

Seeling Assistance

If you believe your USERRA rights may have been violated, or you are an employer seeking compliance assistance, you may consider contacting the Employer Support of the Guard and Reserve (ESGR)(1-800-336-4590):

ESGR is a U.S. Department of Defense entity established in 1972 “to promote cooperation and understanding between Reserve component members and their civilian employers and to assist in the resolution of conflicts arising from an employee's military commitment. It operates through a network of thousands of volunteers throughout the nation and Guam, Puerto Rico, and the Virgin Islands” (from: http://esgr.org/about.asp).

ESGR assists in answering USERRA questions from employees and employers and attempts to informally resolve disputes.